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Learning fanatic and empathetic Service Designer focused on the intersection between user and business needs. I help teams identify and address challenges to uncover opportunities and execute strategies that drive results. Champion for design processes, behavioral and reflective practices. Understanding the abstract and building emotional bridges across the communication gap between business and end-user.
My motto: “In a technological future, Digital Transformation should be an accessible commodity for everyone. Design with purpose”.
Learning fanatic and empathetic Service Designer focused on the intersection between user and business needs. I help teams identify and address challenges to uncover opportunities and execute strategies that drive results. Champion for design processes, behavioral and reflective practices. Understanding the abstract and building emotional bridges across the communication gap between business and end-user.
My motto: “In a technological future, Digital Transformation should be an accessible commodity for everyone. Design with purpose”.
1.Learn / Discover
A. Briefing/research:
Project goals
Target audience
Market analysis
Competitors
Functional specifications
Content requirements
B. Defining the problem:
User needs/ Business needs
Product objectives
2. Think
A. Ideation
Collaboration
Co-creation
3. Create
A. Strategy
Change Management
Stakeholder alignment
B. Implementation:
Information architecture
Concepts
Interaction
Testing
C. Delivery:
Building partnerships
Joint effort
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Let’s work together!
Let’s work together!